Authentic Engagement for Councillors

Being an elected official on a city or shire council is hard work, and involves a lot of engagement and communication with community members and residents. This workshop is centred on developing skills to facilitate and grow genuine connections between councillors and constituents, thereby increasing trust, communication and confidence. Content of this workshop includes:

  • Understanding and defining “authentic engagement” 
  • Genuine connections with constituents 
  • Factors that impede authentic engagement
  • Ten key principles to authentically engaging with community members:
    1. Sending the right message
    2. Understanding your audience
    3. Respecting diversity
    4. Being present
    5. Body language
    6. Listening with the intent to understand
    7. Being curious
    8. Considerate responses
    9. Avoid arguing
    10. Wrapping up respectfully
  • Self-reflection and group discussion
Length of workshop: Three hour workshop (3 and ½ hours)

Cost: $3,000.00, plus GST

Note: This workshop can be customised to the needs of your council.

Comments & Testimonials from previous attendees

“This was applicable information to my role – relevant techniques to employ in my practice as a councillor.”

“This is my first appointment as a councillor, so I really appreciated this information. It ahs promoted me to be better with my community members.”

“This workshop reinforced several points, to remind me of my behaviour.”

“Good coverage of the topic – authentic engagement.”

“Great presentation. I now have some extra strategies to engage with my community members.

“Very informative on how to manage our attitude towards community members. Thanks Linda, for an informative training session.”